Privacy Policy

WOOD GROUP LLC provides construction services. This Privacy Policy explains how we handle personal information collected through our website, our chat widget, and communications concerning our services.

For privacy questions, contact WOOD GROUP LLC at 862-440-9916.

We collect information you provide when you contact us, including your name, phone number, message content, construction-service request, and any project or appointment details you choose to provide.

When you choose to receive SMS messages, we also maintain your messaging preferences and records of your consent and opt-out requests.

Our website and chat technology may process technical information needed to operate these services, such as IP address, browser or device information, and interactions with the website or widget.

We use information to respond to inquiries, discuss construction services and estimates, coordinate appointments, communicate about projects, provide customer support, operate our website and communications, maintain business records, and meet applicable legal obligations.

We use your phone number for SMS only in accordance with your consent and applicable requirements. Providing a phone number or submitting an inquiry does not, by itself, constitute consent to receive SMS.

Participation in WOOD GROUP LLC's SMS program is optional. When you open our chat widget, you are shown a notice that by sending a message through the widget you authorize WOOD GROUP LLC to send informational SMS messages about your request. Your consent to receive SMS is given by sending your message through the widget after that notice is displayed.

Because the chat widget is the channel used to submit your inquiry, sending your message and consenting to SMS occur together through that single action. You are not required to purchase any service, and SMS consent is not a condition of purchasing services.

When you opt in, you may receive informational messages about your construction-service inquiry, estimates, appointment confirmations and reminders, scheduling, and project updates.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell SMS opt-in records or transfer your consent to another business. Technology providers supporting our messaging program process information on our behalf to operate that program, rather than to market their own services to you.

We use a third-party platform (LeadConnector) to operate our chat and communications. Providers supporting website hosting, communications, and customer support may process information as needed to perform those functions on our behalf.

We may disclose information when required by law or lawful process. These purposes do not authorize third-party marketing use of mobile information or transfer of SMS consent.

Our website or chat provider may use cookies or similar technologies needed to operate the website and widget. Browser settings may allow you to manage cookies, although blocking them may affect functionality.

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain consent and opt-out records, and satisfy applicable legal obligations.

We use reasonable safeguards to protect personal information. No method of storage or transmission is completely secure.

You may contact us at 862-440-9916 to request access to, correction of, or deletion of your information, subject to applicable law and legitimate recordkeeping requirements. We may need to verify your identity.

Reply STOP to a message from our SMS program to unsubscribe. Reply HELP for messaging assistance. We may retain information necessary to honor your opt-out request.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can address it.

We may update this policy by posting a revised version with an updated date.

WOOD GROUP LLC
803 E Cayuga St, Tampa, FL 33603
Phone: 862-440-9916
Email: gabrielpaniagua@getwoodgroup.com

For the terms of our messaging program, read our Terms and Conditions.